CajaFlow Privacy Policy
Effective date: January 1, 2025
CajaFlow (“CajaFlow”, “we”, “us”, or “our”) respects the privacy of small business owners and their customers. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use the CajaFlow platform, mobile applications, and related services (collectively, the “Services”).
1. Information We Collect
We collect information that you provide directly, including account details, store information, inventory data, sales records, customer contact details, and payment preferences. We also collect technical information automatically, such as device identifiers, browser type, IP address, and usage data through cookies and similar tracking technologies.
2. How We Use Information
We use information to deliver and improve the Services, provide customer support, communicate updates, process analytics, comply with legal obligations, and protect the security of our platform. We do not sell personal information to third parties.
3. Sharing of Information
We may share information with trusted service providers who assist in operating the Services (such as hosting, analytics, and support partners), when required by law, or in connection with a business transaction. All vendors are subject to confidentiality obligations consistent with U.S. industry standards.
4. Data Retention & Security
We retain information for as long as your account is active or as needed to provide the Services. When you cancel your subscription, you will continue to have access to your data until the end of your current billing period. After that, your account and data will be securely deleted. CajaFlow uses encryption in transit and at rest, role-based access controls, and routine security reviews.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized features. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of the Services.
6. Your Privacy Rights
Depending on where you operate, you may have rights to access, correct, delete, or restrict certain personal information. You can manage most data directly in the application or by contacting us at support@cajaflow.com. We will respond to requests within a reasonable timeframe as required by applicable law.
7. International Data Transfers
CajaFlow operates globally and may process your information in various locations to provide the Services. By using CajaFlow, you consent to the transfer and processing of your information in accordance with this policy and applicable data protection laws.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the “Effective date” above. Material changes will be communicated through the Services or by email.
9. Children's Privacy
CajaFlow is intended for business use by adults. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected information from a minor, please contact us immediately.
10. Contact
For questions about this Privacy Policy, email us at support@cajaflow.com or write to us at: CajaFlow, Av Paraíso 214 Sala 1, São José dos Campos, SP 12245-005, Brazil.